Job Description:

Job Title: Administrative Receptionist
Union / Non-Union: Non-Union
Reports to: Finance Manager
Weekly Hours: 35 hrs / week
Department: Finance
Wage Level: $22.46 / hour

Position Summary:
Reporting directly to the Finance Manager, the Administrative Receptionist is accountable for ensuring the information and service needs of clients/residents who phone or visit in person are accommodated promptly and courteously and providing other clerical/administrative support as required.

Key Responsibilities:
➢ Answers incoming calls, screens calls, determines appropriate referral from information provided, connects calls to correct referral, and forwards to voice mail or takes messages when unable to make contact with the referral;
➢ Answers routine questions over the telephone and in person concerning municipal operations and enter information into CityWide as required for tracking purposes;
➢ Performs reception duties, assessing, processing and completing payments, applications regarding board of revision, utilities, taxes, TIPP applications, dog/cat licenses, lottery licenses, cemetery deeds, recreation programming, donations, etc.;
➢ Types a variety of documents from copy, rough draft and/or previously prepared data;
➢ Sorts and opens mail, date stamps, Laserfiche and file electronically, and distributes the same;
➢ Maintains data bases and spreadsheets as assigned;
➢ Creates files for the paper and electronic filing system;
➢ Responds in writing to general inquiries received off the general information email address and/or refers the inquiry to the appropriate contact;
➢ Reception coverage during evening meetings;
➢ Assist the Municipality in providing emergency services. Duties assigned during an emergency may differ from regular duties;
➢ Performs other related duties as assigned.

Knowledge Skills and abilities:
➢ A certificate from a secretarial or administrative program is preferred;
➢ 1-2 years’ experience as office clerk or other clerical position;
➢ Experience with computers, using customized software programs, Outlook email, MS Word and Intermediate Excel skills preferred;
➢ Ability to take initiative, work cooperatively and maintain confidentiality;
➢ Strong time management skills with proven ability to multitask;
➢ Strong organizational skills with superior attention to detail;
➢ Strong verbal and written communication skill;

Submissions will be reviewed as they are received; however, the posting will remain open until a suitable candidate is located.
We thank all who apply and advise that only those selected for further consideration will be contacted.

Qualified Candidates: submit a resume and cover letter.